This Privacy Policy describes how GOLDMED LLC, doing business as Maya — Mama & Baby Care ("Maya", "we", "us", or "our"), collects, uses, and shares personal information when you visit, use, or make a purchase from https://mayamamababycare.com (the "Site").
1. Who we are
Legal entity: GOLDMED LLC
Brand: Maya — Mama & Baby Care
Address: 30 N Gould St, Suite R, Sheridan, WY 82801, United States
Email: med.nanaa@gmail.com
Phone: +1 (251) 901-3702
2. Information we collect
Information you provide
- Account information: name, email, password, shipping/billing address.
- Order information: items purchased, order value, payment confirmation.
- Payment information: processed securely by our payment processors — we do not store full card numbers.
- Communications: messages you send us via email, contact forms, or support requests.
- Marketing preferences: email and SMS subscription status.
Information collected automatically
- Device and browser information (type, OS, language).
- IP address and approximate location.
- Pages visited, referring URL, time on site, and interactions.
- Cookies, pixels, local storage, and similar tracking technologies.
3. How we use your information
- Process and fulfill orders, including sending order confirmations and receipts.
- Provide customer support and respond to inquiries.
- Send transactional emails and, with consent, marketing emails or SMS.
- Detect and prevent fraud, abuse, and security incidents.
- Improve our Site, products, and customer experience.
- Comply with legal obligations.
4. Cookies and tracking technologies
We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and measure the performance of our marketing. You can control cookies through your browser settings.
5. Google Analytics
We use Google Analytics to understand how visitors interact with the Site. Google Analytics collects information such as pages viewed, session duration, and general geographic location. You can opt out via the Google Analytics Opt-out Browser Add-on.
6. Google Ads & conversion tracking
We may use Google Ads conversion tracking and remarketing to measure ad performance and show relevant ads. You can manage ad personalization at adssettings.google.com.
7. Google Merchant Center
When you interact with our product listings surfaced through Google Merchant Center or Google Shopping, Google may collect information about your interactions. Google's use of that data is governed by the Google Privacy Policy.
8. Third-party service providers
We share personal information with vendors that help us operate our business, including:
- Shopify — e-commerce platform, checkout, and payment processing.
- Payment processors (e.g., Shop Pay, PayPal, Stripe) for authorizing transactions.
- Email and SMS providers for order confirmations and marketing.
- Analytics and advertising providers (Google, Meta).
- Hosting and infrastructure providers.
These providers only access information as needed to perform their services and are bound by confidentiality obligations.
9. Shopify data processing
Our store is powered by Shopify. Shopify processes checkout, cart, and payment data on our behalf. See the Shopify Privacy Policyfor details.
10. Marketing emails and SMS
We only send marketing messages to customers who have opted in. You can unsubscribe at any time via the link in any email, by replying STOP to any SMS, or by contacting us.
11. Your rights
Depending on where you live, you may have the right to:
- Access, correct, or delete the personal information we hold about you.
- Object to or restrict certain processing.
- Withdraw consent to marketing communications.
- Lodge a complaint with a data protection authority.
To exercise these rights, contact us at med.nanaa@gmail.com.
12. Data retention
We retain personal information as long as needed to provide our services, comply with legal obligations (e.g., tax and accounting), resolve disputes, and enforce our agreements.
13. Data security
We use industry-standard safeguards, including HTTPS encryption, access controls, and vetted processors. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
14. Children's privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
15. International transfers
We are based in the United States. If you access the Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. and other countries where our service providers operate.
16. Changes to this policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new "Last updated" date. Material changes will be highlighted where appropriate.
17. Contact
Questions about this policy? Contact GOLDMED LLC at med.nanaa@gmail.com or +1 (251) 901-3702.